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Did you resolve this issue? Just got a used 21 smart shox model and both times I’ve ran it out on our track I get a suspension fault.
A dealer will either reflash the ECU and or re calibrate the sensors that read shock position. Be sure your battery is good and fully charges also.
 
2021 XRS T RR 347mi
Mine is going in Monday. Here is my rundown
1. Bought it 28days ago. Put 187mi. First week dirt roads. Breaking
2. After 2 weeks. Receive intermittent B2E03 Codes and The yellow exclamation points. Ran great. Took it in on a Saturday morning. They plugged it in to laptop found the fault code. "Communication error with smart shox Module to EcU". Flashed it ran a shock update. Told me if it comes up again wiggle wires around the module under the steering column Brought it home drove it some and didn't have issues. Parked in garage.
3. During the week I worked on it installing front bumper etc.
4. YESTERDAY. A friend and myself were ready to load it up and go to the ORV park here. Snap the key fob on, it lights up. I push the button. NaDA. Wont turn over. Think we heard click once. Then the faults start scrolling. Everything DPS; Smart shox, smart lok yada yada. Only having an hr and half till dealership closes we roll out. *no time to check battery and get there. Get there tech plugs in laptop. Says BRP program isn't good has problem connecting. Later he diagnosed it as a dead cell in the battery. So I ask him why? Could it be my hookup for lighting power on it. <no he replied>. Tells me the faults were from low voltage draw. Clears codes and tell me I have to buy a new battery and they will try to submit it under warranty but they usually won't on a battery. Wtf 28 days from purchase but ok. We buy the Batt. Take it back to my house and charge and install it. That's when I notice no Batt cover panel REALLY! Never had one. Installed the fully charged new battery fire it up and ready to roll. We decide to late for park and go back roading. Not 10min in Suspension Fault Code
wTF.
4. Dropping it off tomorrow and showing the tech these posts. Tell me to wiggle flipping wires that's some BS. Also the negative Batt term. Was bent up almost flat not the 90° its supposed to be at.
5. My passenger side rear sensor I found a strange green x. I didn't put it there?
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Did this get resolved?
 
The previous owner of my 2021 put shock therapy limit straps on, and was not allowing the front suspension to fully droop and throwing the code. Pulled them off and all good now.
 
A dealer will either reflash the ECU and or re calibrate the sensors that read shock position. Be sure your battery is good and fully charges also.
Did this get resolved?
I had a bad wiring harness from the factory!
They replaced the entire wiring harness. I am in Michigan so it's pretty much in storage. But up until then I no longer received that code. I did however have other codes come up then disappear and not be stored. Never had so many issues with any machine in my life. I paid the extra money for the factory 30mos. Warranty extension. I will beat the living *hit out of it this summer and force the bugs out!
 
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