[killrb]

Monday I placed an order on the phone with UTV Inc for doors, roof, license plate bracket and several accessory switches. I believe [email protected] took my order. Well they got the doors and roof shipped out the same day and my UPS notification was in my e-mail within hours. And the switches would ship in a couple days once they were built to order.

I just got a call from Willie letting me know they just ran out of the color switch I wanted and asked if I wanted a different color or just to wait for the correct item. I am in no rush so I am waiting for the correct color and them running out of stock is no big deal. Things happen. But to get a follow up call on the order to see what I wanted to do for a $17 item is great. They could have just out it on backorder and never said a word.

My job revolves around customer service so I appreciate these little things that keep a customer happy.

Thanks, Willie!

 

[sprinks542]

Willie is good at his job. I try and deal with him only if possible.

 

[heavysledz]

thats good to hear....

 

[MiMav]

I had some issues with UTV but they took care of everything and I would not hesitate to but from them again. Excellent customer service!