Really dude? You're gonna put them on blast and not say anything to them about your problems? At least give them a chance to make it right before you try to deter everyone else from buying their product. No company is perfect and from time to time some inferior products slip through QC, but at least give them a chance to make it right before you tell everyone else their products are junk. I'm sure you wouldn't appreciate somebody doing that about your work. I have had no problems with any of utvincs products and I would buy from them again for sure.
They have been given chances in the past here, but I think if you have been reading much here, you would see that their general response to defective/inferior products has been to avoid and deny.
The problem with this hitch isn't a QC problem, it is with the design. Once I had it in my hand, I had my doubts and really didn't want to install it....but really didn't want to have to deal with sending it back and getting another brand either....so figured I would "Trust" the builder on this one.
It may work great for a recovery point where pulling back works fine, but as a hitch to tow a trailer around, it sucks.
I do however love mt UTV seat belts!