I read this post on Saturday and immediately assumed that he was talking about CT. I still sent my shocks out yesterday with no worries of not getting them back soon enough. I have been messaging with Alex and he told me when he thought he would be able to get them done.man good to know. was thinking about sending my shocks off but I don't think I want to be with out my machine for that long!
Everyone makes mistakes and the way you deal with it after the mistake is what counts.
The demand has been very high for his products and I think the way he stepped in stated that it was his fault is pretty classy.