[2007abc]

I bought a kit it has the vx2200 series intercom with the radio. But when I turn it on I can't swith channels. I press up or down nothing. It just says vertex does anyone know what that means. My buddy has the same kit and it can change channels. Any info is greatly appreciated

 

[Megadesertdiesel]

Call rugged in the morning.

 

[2007abc]

I sure am. But I was kinda wondering if anyone in here can help me out maybe this thing isn't programmed or is there a way to reset it.

 

[SwerveOffRoad]

If it just says Vertex I believe that means it has not been programmed.

 

[desertdog]

I would agree with Dennis. Where did you buy your kit?

 

[2007abc]

Ruggedradios.com

 

[ljb]

Call them.
Rugged is top notch - seems odd that one would slip by without being programed, but anything can happen.
I know I had an issue with my intercom (had one of the first ones) and dropped by Rugged one afternoon, they completely tore it apart and replaced everything - no charge!
good people and great customer service.

 

[Logan G.]

Call them in the AM they will take care of it class act Company with superior customer service!!

 

[2007abc]

I sure will call them. Thanks for the info

 

[2007abc]

Real good people. They're going to send me a replacement which should be here by Friday and I'll just send them back the one that isn't programmed. Very dependable.

 

[desertdog]

Yeah they are a customer service oriented company. Glad you got it resolved.