I have been reading about bad experiences with Turnkey so I figured I would share mine which wasn't bad. I odered my nerf bars through my local dealer The Sport Center here where I bought my Mav here in Cullman, AL a friend of mine Chad Howard is the Parts Manager there and always helps me out so I just always go through him for things. I picked them up yesterday and I got them home and pulled them out of the box and one of them had a bent bracket where it bolts in behind the front tire. The bend also caused the powder coat to crack some. So this morning I gave Chad a call and told him what I discovered and that it wasnt a big deal cause I could straighten the bracket out and it will work just fine but thought he should know and see what Adam had to say about it. I snapped a few pics of the damage and sent them to him so he could send them to Adam. I talk to him this afternoon and he had talk to Adam and said that he was sorry and wanted to make it up to me and offered to knock some off on my doors I had ordered if that was good with me since I was going to go ahead and use the nerf bars. Which I was because I wasn't really expecting that. So I am more than happy with the way the issue was handled. I know they have been super busy and things are gonna happen sometimes but they do care and appreciate all of our buisness. If you are hesitant on ordering something of theres I say give them a chance. Thanks alot Adam for what you did I really appreciate it. Now I just got to find some time this weekend to install them.